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Hims & Hers: customer-service tickets accessed on third-party platform

Between February 4 and 7, 2026, support tickets on a third-party customer-service platform were accessed or acquired without authorisation; they included names and medical information.

Zuletzt aktualisiert: 2026-11-09

Dieser Inhalt wird auf English angezeigt.

Überblick

Detected February 5. Medical records and provider communications were not affected. The filing cites 13 Vermont residents; no total is given.

Zeitlicher Ablauf

  1. Vorfall
  2. Entdeckt
  3. Bekanntgegeben
  4. Access period began.

  5. Suspicious activity detected.

Reaktion der Organisation

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

Was Sie tun können

Verify notices through official channels, avoid links in unexpected messages, do not provide credentials, and review credit reports and statements.

Quellen

  1. Sample consumer notice filed with California AG (Hims & Hers, Inc., posted 04/02/2026)California Department of Justice, Office of the Attorney General · 2026-11-09
  2. California AG data breach report: Hims & Hers, Inc. (posted 04/02/2026)California Department of Justice, Office of the Attorney General · 2026-11-09
  3. Data breach notice to consumers (2026-04-02)Office of the Vermont Attorney General · 2026-11-09

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