Investigating

Arcadia: SpeeCAN RAIDEN intrusion may have exposed up to about 3.136M contact emails and other data

First notice Oct 13, 2026 (ongoing updates). Suspicious activity Oct 11 16:30; path blocked ~03:00 Oct 12. SpeeCAN RAIDEN contact name/email/phone/FAX, staff, contract data and message history may have leaked. Estimated maxima: ~3,136,000 emails, ~105,000 phones, ~15,000 faxes. No payment data. Subcount “about” estimates not summed. Many municipality/enterprise victim notices followed.

Last updated: 2026-11-09

Overview

Estimated “about” subsets not summed → blank.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 不正アクセスに伴う一連の対応について株式会社アルカディア · 2026-11-09
  2. 弊社サービスへの不正アクセスに伴う一連の対応について株式会社アルカディア · 2026-11-09

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