Investigating

Canvass: user data may have leaked after ransomware on My Page server

Possible data leak: Canvass’s My Page server for software tickets/licences was hit by ransomware early on January 6; an interim report followed on January 9 and a January 29 investigation report assessed leak risk.

Last updated: 2026-11-09

Overview

Encrypted DB backups showed no bulk outbound traffic so exfiltration is judged very unlikely but not 100% ruled out; PPC notified. No card data stored. No count (count blank).

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 弊社サーバへのランサムウェア攻撃に関する調査結果と今後の対応について株式会社カンバス · 2026-11-09
  2. 当社へのランサムウェア攻撃に関する中間報告(1月9日)株式会社カンバス · 2026-11-09

Related information

Share a report

No published information yet

Information appears here after source checks or moderation.

Comments and replies

Write a comment

No account needed. Comments appear immediately.

Do not post private names, addresses, passwords, or codes. Automatic masking is limited; review your content before submitting.

Required fields are marked *.

After submitting the text, you can redact and attach images.

Loading the security check. You can submit once it is complete.