Overview
Email addresses and system identifiers (creation/last-login time, login count, IP) of 11,774,247 accounts worldwide leaked; 43 also included birth date and similar. Passwords were changed without authorisation on 196 accounts, 19 of which were used to view e-Capcom shop profiles (name, address etc., second report). Card data was not involved.
Timeline
- Occurred
- Discovered
- Disclosed
Traces found.
Leak announced.
Second report: 19 e-Capcom accounts.
Organization response
Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.
What you can do
Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.
Sources
- 不正アクセスによるお客様情報漏えいのお詫びとお知らせ（第二報）株式会社カプコン · 2026-11-09
- 不正アクセスによるお客様情報漏えいのお詫びとお知らせ株式会社カプコン · 2026-11-09