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Confirmed

Choice Hotels: franchisee records accessed via social engineering despite MFA

On January 14, 2026, social engineering gave access to an MFA-protected application with franchisee and applicant records, including names, contacts, SSNs and dates of birth.

Last updated: 2026-11-09

Overview

Access was shut down within an hour. Records identified January 26; law enforcement notified. No total is given.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

  4. Affected records identified.

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Verify notices through official channels, avoid links in unexpected messages, do not provide credentials, and review credit reports and statements.

Sources

  1. Sample consumer notice filed with California AG (Choice Hotels International, Inc., posted 02/19/2026)California Department of Justice, Office of the Attorney General · 2026-11-09
  2. California AG data breach report: Choice Hotels International, Inc. (posted 02/19/2026)California Department of Justice, Office of the Attorney General · 2026-11-09
  3. Data breach notice to consumers (2026-02-19)Office of the Vermont Attorney General · 2026-11-09

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