Investigating

Citizens Bank reports possible exposure from data-access issue

On September 10, 2026, Citizens identified an issue that allowed some data to be accessed by an unauthorised third party; names, SSNs, dates of birth, phones and emails may be involved.

Last updated: 2026-11-09

Overview

No evidence data was examined or used maliciously; the issue was remediated. No total is given.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Verify notices through official channels, avoid links in unexpected messages, do not provide credentials, and review credit reports and statements.

Sources

  1. California AG data breach report: Citizens BankCalifornia Department of Justice, Office of the Attorney General · 2026-11-09
  2. Sample consumer notice filed with California AG (Citizens Bank)California Department of Justice, Office of the Attorney General · 2026-11-09

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