Overview
Notice says “up to 18,936” (including correct self-views) so count blank. Sub-figures such as up to 4,997 account-page views are not summed. Possible fields: name, kana, email, phone, gift codes and linked-account data.
Timeline
- Occurred
- Discovered
- Disclosed
Organization response
Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.
What you can do
Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.
Sources
- 【復旧完了】ログインアカウント以外の情報が表示される不具合についてドットマネー（株式会社サイバーエージェント） · 2026-11-09
- 【ご報告】ご利用アカウント以外の情報が表示される不具合についてドットマネー（株式会社サイバーエージェント） · 2026-11-09