Confirmed

Duskin DDuet: 657,886 member email addresses leaked via Arara breach

Duskin was told on November 2 that unauthorised access to Arara, provider of the repica service used for DDuet emails, leaked member email addresses.

Last updated: 2026-11-09

Overview

657,886 email addresses; no names, addresses or card data. Per the company, this stems from unauthorised access to the Arara email-delivery platform (recorded separately); this figure is a subset of the vendor scope and must not be added to it.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. メール配信サービス提供事業者への不正アクセスによるお客様メールアドレス漏洩に関するお知らせとお詫び株式会社ダスキン · 2026-11-09

Related information

arara-message-platform-breach-2026

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