Investigating

FABRIC TOKYO: other customers’ data may have been shown due to EC settings error

Possible data leak: From about 18:30 to 23:00 on February 18, 2026, a product-detail settings error could show the wrong customer data; disclosed on February 19. Not an intrusion.

Last updated: 2026-11-09

Overview

No definitive count or field list on the page (count blank). Affected users were contacted and asked to change passwords. No major secondary harm confirmed.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 【重要】当社サイトにおける不具合および、お客さま情報表示に関するお詫びとご報告株式会社FABRIC TOKYO · 2026-11-09

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