Confirmed

Fines: reservation-system intrusion leaked 1,536,322 reservation records

Anomaly on Sep 22, 2026 led to confirming unauthorized access. 1,536,322 reservation records (name, phone, email, shop/menu/time etc.) leaked; disclosed Sep 25 (Oct updates added support forms).

Last updated: 2026-11-09

Overview

1,536,322 records.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 弊社システムへの不正アクセスによる情報漏えいについてのお詫びとお知らせ【速報】株式会社ファインズ · 2026-11-09

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