Investigating

Fuji Yakuhin: Sagawa parcel-inquiry intrusion may have exposed mail-order customer data

Disclosed Oct 8, 2026. Linked to the Sep 30 intrusion into Sagawa’s parcel-inquiry service; shipper/recipient name, address and phone for Fuji official-store buyers in the prior 100 days (incl. subscriptions) may be in scope. Whether Fuji customers are actually included still under confirmation. Cards/passwords out of scope per Sagawa. No headcount. Sagawa root not yet registered (official body unread).

Last updated: 2026-11-09

Overview

No published headcount / inclusion still confirming → blank.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 配送委託先(佐川急便株式会社)における不正アクセスによる情報流出の可能性に関するお知らせとお詫び株式会社富士薬品 · 2026-11-09

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