Confirmed

Trustbank Furusato Choice: 4,454,097 member records leaked

Trustbank suspended services and posted a notice on October 19 after spotting unusual access, and on October 20 announced member data had leaked in an October 17 intrusion.

Last updated: 2026-11-09

Overview

4,454,097 records: names, emails, addresses, phones, hashed passwords and estimated tax-deduction amounts; may change with further investigation.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 不正アクセスの疑いに伴うサービス一時停止のお知らせ株式会社トラストバンク · 2026-11-09
  2. 不正アクセスによる寄附者様情報の外部流出に関するお詫びとお知らせ株式会社トラストバンク · 2026-11-09

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