Overview
Recipients July 20-October 30, 2026: up to 101,226 email-only records and up to 5,771 including names, amounts and billing details (company total up to 106,997; count blank as upper bounds). This stems from the Arara email-platform intrusion (recorded separately); the figure is a subset of the vendor scope and must not be added to it.
Timeline
- Occurred
- Discovered
- Disclosed
Organization response
Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.
What you can do
Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.
Sources
- アララ株式会社で発生した不正アクセスに伴う個人情報の漏洩についてGMOペイメントサービス株式会社 · 2026-11-09