Investigating

Hotel Nikko Princess Kyoto: Expedia admin-account abuse may have exposed guest data and triggered fake payment messages

Possible data leak: On March 2, 2026 the hotel’s Expedia admin account was abused to send WhatsApp messages seeking card details; disclosed March 19.

Last updated: 2026-11-09

Overview

No published count (count blank). Some Expedia-booked guests’ names, phones, stay dates and amounts. Cards stated not included.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 不正アクセスによるお客様の個人情報流出についてのお詫びとお知らせ株式会社ホテルプリンセス京都 · 2026-11-09

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