Confirmed

Hotelier: PMS intrusion leaked guest data on 7,919 people across 8 properties

Intrusion via an unrecognized legacy PMS account leaked name/phone/email/nationality/stay/property/rate data for 7,919 web-booked guests (Apr 8–Sep 14, 2026) at 8 properties. No address/card/passport. Disclosed Oct 7.

Last updated: 2026-11-09

Overview

7,919 people.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 弊社が利用する宿泊管理システムへの不正アクセスによる、お客様の個人情報流出に関するお詫びとお知らせ株式会社ホテリエ · 2026-11-09

Related information

Share a report

No published information yet

Information appears here after source checks or moderation.

Comments and replies

Write a comment

No account needed. Comments appear immediately.

Do not post private names, addresses, passwords, or codes. Automatic masking is limited; review your content before submitting.

Required fields are marked *.

After submitting the text, you can redact and attach images.

Loading the security check. You can submit once it is complete.