Investigating

Japan Auction Association: 523 customer records may have been viewed after mailbox intrusion

After a June 12, 2026 provider alert, investigation found mailbox intrusion on the Rakuraku Assessment account may have exposed 523 customer/partner mail records; disclosed June 24.

Last updated: 2026-11-09

Overview

523 records.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 外部からの不正アクセスによる個人情報漏洩のお詫びとお知らせ株式会社日本オークション協会 · 2026-11-09

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