Confirmed

K9 Natural Japan: online-shop intrusion leaked 78,763 member records

Police alerted the firm on July 9, 2026 to a possible leak; external access was cut July 10. First notice July 14 cited about 60k under review. Investigation report confirmed 78,763 leaked records and no card leakage.

Last updated: 2026-11-09

Overview

78,763 records: name, address, phone, email, DOB, sex, occupation, encrypted password, member ID, purchase history, points, etc.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 不正アクセスによるお客様情報流出に関するお詫びとお願い株式会社K9ナチュラルジャパン · 2026-11-09
  2. 不正アクセスによるお客様情報流出に関する調査結果のご報告株式会社K9ナチュラルジャパン · 2026-11-09

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