Investigating

Kaigetsukan: intrusion may have leaked guest names and contact details

Group lodging facilities were intruded from the evening of July 29 through the morning of July 30, 2026; possible external leakage of guest names/contacts disclosed Aug 3. Stay details and card numbers stated not leaked. No headcount.

Last updated: 2026-11-09

Overview

No published count (blank).

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 不正アクセスによるお客様情報漏えいの可能性に関するお詫びとお知らせ海月館グループ · 2026-11-09

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