Confirmed

Kindal: phishing takeover of an EC staff account leaked 136,464 customers’ data

A phishing mail harvested an EC-platform staff account; unauthorized login and bulk customer export occurred Aug 22–23, 2026. Parent Treasure Factory disclosed Aug 28. 136,464 people (109,311 with addresses). Cards and storefront passwords out of scope.

Last updated: 2026-11-09

Overview

136,464 people (109,311-with-address subset described, not substituted).

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 当社連結子会社における不正アクセスによる個人情報漏えいに関するお知らせ株式会社トレジャー・ファクトリー · 2026-11-09

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