Overview
"About 40,000" email addresses only (count blank). Per the company, this stems from unauthorised access to the Arara email-delivery platform (recorded separately); this figure is a subset of the vendor scope and must not be added to it.
Timeline
- Occurred
- Discovered
- Disclosed
Organization response
Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.
What you can do
Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.
Sources
- 【お詫び】アララ社への不正アクセスによる情報流出およびメールサービス停止について株式会社神戸新聞社 · 2026-11-09