Investigating

Mizkan: recipient names, addresses and phones may have leaked via Sagawa Express tracking-service breach

Mizkan announced on November 2 that unauthorised access to Sagawa Express's package-tracking service may have leaked shipping-label data for parcels the Mizkan group or its contractors shipped via Sagawa between June 21 and September 30, 2026.

Last updated: 2026-11-09

Overview

Possible fields: recipient names, addresses, phones and tracking numbers. No card data or passwords. Count still under review (count blank). Preliminary PPC report filed.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 佐川急便への不正アクセスに伴う個人情報漏えいのおそれに関するお詫びとお知らせ株式会社Mizkan · 2026-11-09

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