Confirmed

Odakyu Travel: 63,006 member email addresses leaked via Arara breach

Odakyu Travel was told on November 2 that some member email addresses leaked through the Arara service used via a marketing tool.

Last updated: 2026-11-09

Overview

63,006 recipient addresses October 8-29; no other data. This stems from the Arara email-platform intrusion (recorded separately); the figure is a subset of the vendor scope and must not be added to it.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. アララ株式会社で発生した不正アクセスに伴うメールアドレスの漏えいについて(第1報)小田急トラベル株式会社 · 2026-11-09

Related information

arara-message-platform-breach-2026

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