Overview
After deduplicating the roughly 33 million records first reported, "about 22.18 million records" remain (count blank; not convertible to people). Names, kana, birth dates, gender, addresses, phones, emails and salon-entered notes, some with health information. Five notes may contain card data.
Timeline
- Occurred
- Discovered
- Disclosed
Organization response
Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.
What you can do
Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.
Sources
- 不正アクセスと個人情報漏えいに関するお知らせ（第二報）株式会社EPARKリラク＆エステ · 2026-11-09
- 不正アクセスと個人情報漏えいに関するお知らせ株式会社EPARKリラク＆エステ · 2026-11-09