Investigating

Rakuten Securities: customer data may have leaked via digital-bond platform breach (362 records)

Rakuten Securities announced on October 31 that unauthorised access to the NTT DATA contractor digital-securities platform used for perk applications on bonds it sold may have leaked some customer data.

Last updated: 2026-11-09

Overview

"362 records in total" across Kagome, JR West and Kintetsu GHD bonds. Login IDs/passwords and trading credentials were not included. Not added to issuer totals.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 外部サービス提供元への不正アクセスによるお客様情報漏えいの可能性について楽天証券株式会社 · 2026-11-09

Related information

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