Investigating

RIZAP: mistaken upload of health-guidance data to a consumer generative-AI service may have exposed personal and sensitive health data

Possible data leak: An employee uploaded specified health-guidance target data to a personal generative-AI service. The vendor said training use did not occur. Headcounts are published by each client; IHI kenpo, Dokenpo, Chikyosai and others disclosed separately as victims.

Last updated: 2026-11-09

Overview

No vendor-wide total published → blank; victim counts must not be summed.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 当社における外部生成AIサービスへのお客様情報の誤ったアップロードに関するお詫びとお知らせRIZAP株式会社 · 2026-11-09

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