Confirmed

Seibu Railway: misconfiguration on “52 Seats of Bliss” booking site left reservation data externally readable

On the contractor-run “52 Seats of Bliss” booking site, encoded post-booking contact notes were externally decodable from Jan 9, 2025 to Aug 27, 2026; disclosed Sep 2.

Last updated: 2026-11-09

Overview

“About 500 people” → blank.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 【お詫び】西武 旅するレストラン「52席の至福」における予約関連情報の一部漏えいについて西武鉄道株式会社 · 2026-11-09

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