Confirmed

7NOW delivery-customer data exposed through contractor

The incident affected CBcloud’s PickGo delivery service.

Last updated: 2026-11-09

Overview

Reported categories contain 164,180 name records, 4,762 name/address records and 209 records with additional contact details. A unique-person total is unavailable. Cards and account credentials were excluded.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed
  4. Initial company disclosure. See sources for details and updates.

Organization response

The contractor blocked access and fixed the flaw; customers were notified by SMS.

What you can do

Verify communications through official channels and beware of suspicious payment demands.

Sources

  1. 7NOWの委託先への不正アクセスに伴うお客様情報の漏えい株式会社セブン‐イレブン・ジャパン · 2026-11-09

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