Confirmed

Solaseed Air: about 490,000 customer email addresses leaked via external email-system breach

Solaseed Air announced on November 4 that unauthorised access to an external email system it uses led to downloaded files containing customer email addresses.

Last updated: 2026-11-09

Overview

"About 490,000" recipients of mail from snj-rsv@solaseedair.jp between July 1 and October 31, 2026 (count blank). Names, addresses, phones and card data did not leak. The notice does not name the provider.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed
  4. Provider reported a leak.

  5. Learned of possible impact on its customers.

  6. Count fixed; announced; reported to PPC.

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 【重要】外部メール送信システムへの不正アクセスによる個人情報漏えいに関するお詫びソラシドエア株式会社 · 2026-11-09

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