Confirmed

Tokyu Resorts & Stay: guest data of 95,986 people leaked via misaddressed mail

On March 25, 2026 an internal mail with a guest CSV was wrongly sent to one contractor employee; deletion was confirmed the same day and disclosed April 3.

Last updated: 2026-11-09

Overview

95,986 people: name, employer (some), reservation number, property, room type and stay dates. No address, birth date, contacts, cards or accounts.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. メール誤送信による個人情報漏えいに関するお詫びとお知らせ東急リゾーツ&ステイ株式会社 · 2026-11-09

Related information

Share a report

No published information yet

Information appears here after source checks or moderation.

Comments and replies

Write a comment

No account needed. Comments appear immediately.

Do not post private names, addresses, passwords, or codes. Automatic masking is limited; review your content before submitting.

Required fields are marked *.

After submitting the text, you can redact and attach images.

Loading the security check. You can submit once it is complete.