Confirmed

Toshiba Tec ShopCraft: admin credentials in a procedure doc exposed 382,123 other merchants’ customers

A procedure document for one merchant wrongly included admin credentials that could view other merchants’ customer data from March 26 to June 23, 2026. That merchant said it did not view the data. Not exposed to the open internet. Disclosed Aug 3.

Last updated: 2026-11-09

Overview

382,123 people (name, DOB, sex, address, phone, email).

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. クラウド型本部システム「ShopCraft」におけるお客様情報の漏えいに関するお詫びとお知らせ東芝テック株式会社 · 2026-11-09

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