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Confirmed

Total Wireless: ID images obtained from verification vendor Veriff

An unauthorised party obtained images of government IDs that customers provided to verification vendor Veriff, possibly with addresses and dates of birth.

Last updated: 2026-11-09

Overview

Veriff identified affected customers on December 10, 2025. No total is given.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Verify notices through official channels, avoid links in unexpected messages, do not provide credentials, and review credit reports and statements.

Sources

  1. Data breach notice to consumers (2026-01-09)Office of the Vermont Attorney General · 2026-11-09
  2. Sample consumer notice filed with California AG (Total Wireless, posted 01/09/2026)California Department of Justice, Office of the Attorney General · 2026-11-09
  3. California AG data breach report: Total Wireless (posted 01/09/2026)California Department of Justice, Office of the Attorney General · 2026-11-09

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