Investigating

Visual Arts: customer/partner personal data may have leaked after cloud-storage intrusion

Possible data leak: After pre-release “anemoi” master data appeared online Apr 19, 2026, stolen cloud-storage credentials on the internal portal were identified. PPC flash report May 11; public notice June 4; second notice July 31 (full report June 29).

Last updated: 2026-11-09

Overview

All category counts in the first notice use “approx.” wording, so the count field is blank (customers, partners including My Number, corporate contacts, applicants, staff, etc.).

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 不正アクセスによる社内情報および個人情報漏えいの可能性に関するお知らせとお詫び株式会社ビジュアルアーツ · 2026-11-09
  2. 不正アクセスによる社内情報および個人情報漏えいの可能性に関するお知らせとお詫び(第2報)株式会社ビジュアルアーツ · 2026-11-09

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