Confirmed

VOISING: BI-tool intrusion leaked about 170,000 customers’ personal data

Unauthorized access to an internal BI tool began around Aug 10, 2026; a data download was confirmed Aug 16. First notice Aug 18 confirmed leakage; Sep 30 fourth report fixed a vulnerability cause and about 170,000 records. Some data appeared on SNS. Cards and passwords out of scope.

Last updated: 2026-11-09

Overview

“About 170,000” wording → count blank. Name, address, phone, email, DOB, sex, purchase history, etc.

Timeline

UnknownOccurred
2026-08-16Discovered
2026-08-18Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

【第四報】当社が利用するBIツールへの不正アクセスおよび個人情報漏えいに関する調査結果と再発防止策について株式会社VOISING · 2026-11-09
当社が利用するBIツールへの不正アクセスおよび個人情報漏えいに関するお詫びとお知らせ並びに不審な連絡等への注意のお願い株式会社VOISING · 2026-11-09

VOISING: BI-tool intrusion leaked about 170,000 customers’ personal data

Overview

Timeline

Organization response

What you can do

Sources

Related information

No published information yet

Comments and replies

Write a comment