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Web Hosting Hub: email and IP addresses may have been accessed via Help Center

On October 29, 2025, the company learned an unauthorised actor had temporary access to a limited portion of its Help Center; email addresses, IP addresses from activity between April 17 and October 29, 2025 and linked public social media information may have been accessed.

Last updated: 2026-11-09

Overview

Notice was given after a law enforcement investigation concluded. No total is given. The first-disclosure date is the earliest public document confirmed (Washington AG posting on April 20, 2026; California AG posted April 21); no 2025 public disclosure was found in other state AG lists, HHS or company notices checked.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Verify notices through official channels, avoid links in unexpected messages, do not provide credentials, and review credit reports and statements.

Sources

  1. California AG data breach report: Web Hosting Hub, Inc.California Department of Justice, Office of the Attorney General · 2026-11-09
  2. Washington AG: Web Hosting Hub notice (posted 2026-04-20)Washington State Office of the Attorney General · 2026-11-09
  3. Sample consumer notice filed with California AG (Web Hosting Hub, Inc.)California Department of Justice, Office of the Attorney General · 2026-11-09

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