Investigating

Weleda Japan: personal data may have leaked after official online-shop intrusion

Possible data leak: Third-party intrusion into the official online shop was found; fearing partial personal-data exposure, card payments were paused and an external investigation begun. Details still unknown; a later update also paused direct sales.

Last updated: 2026-11-09

Overview

No published count or field list (blank).

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. 【重要】不正アクセスによるシステム侵害発生のお詫びと当サイトにおけるクレジットカード決済のお取扱を一時停止のお知らせ株式会社ヴェレダ・ジャパン · 2026-11-09

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