Overview
“About 1.05 million accounts” → count blank. Fields vary: name, address, phone, email, DOB, sex, workplace, login ID, encrypted password, service notes, internal IDs. Bank accounts and customer images out of scope.
Timeline
- Occurred
- Discovered
- Disclosed
Organization response
Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.
What you can do
Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.
Sources
- 不正アクセスによる個人情報の漏えいに関するお詫びとお知らせホワイトエッセンス株式会社 · 2026-11-09
- 弊社システムへの不正アクセスに伴う予約サイトおよびシステム一時停止のお知らせホワイトエッセンス株式会社 · 2026-11-09