Confirmed

Workman: newsletter subscribers' email addresses leaked via Arara breach (up to about 1.45 million)

Workman was told that unauthorised access to Arara, which it uses for newsletters, leaked email addresses of Workman Online Store newsletter subscribers.

Last updated: 2026-11-09

Overview

Arara first said on October 29 that Workman data was not included, then reported on November 2 that it was. Only email addresses ("up to about 1.45 million") were involved; count left blank. Per the company, this stems from unauthorised access to the Arara email-delivery platform (recorded separately); this figure is a subset of the vendor scope and must not be added to it.

Timeline

  1. Occurred
  2. Discovered
  3. Disclosed

Organization response

Newsletter delivery was suspended and a regulator report is in progress.

What you can do

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

Sources

  1. アララ社の不正アクセスによるワークマンオンラインストアメールマガジン会員様メールアドレスの流出に関するお詫びとお願い株式会社ワークマン · 2026-11-09

Related information

arara-message-platform-breach-2026

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