Présentation
Potential fields include names, companies, addresses, phone numbers and emails. Information about people named in printed materials may be involved as well as customer data. The scope and count remain under investigation. Raksul said card details, login IDs and passwords had not leaked. This is separate from its October Studio-form incident.
Chronologie
- Survenue
- Découverte
- Divulgation
Unauthorized access was discovered and some submission-related services were suspended.
Possible exposure was publicly disclosed and some services began reopening.
Réponse de l’organisation
Raksul invalidated credentials, disabled accounts and suspended some services. Gradual reopening began November 9, with some functions still suspended. A report to Japan’s privacy regulator was planned.
Que faire ?
Beware of impersonation messages and avoid suspicious links or requests to enter credentials.
Sources
- 当社システムへの不正アクセスによる個人情報漏えいのおそれについてラクスル株式会社 · 2026-11-09