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Hims & Hers: customer-service tickets accessed on third-party platform

Between February 4 and 7, 2026, support tickets on a third-party customer-service platform were accessed or acquired without authorisation; they included names and medical information.

최종 수정: 2026-11-09

이 콘텐츠는 English로 표시됩니다.

개요

Detected February 5. Medical records and provider communications were not affected. The filing cites 13 Vermont residents; no total is given.

진행 경과

  1. 발생
  2. 발견
  3. 공개
  4. Access period began.

  5. Suspicious activity detected.

기업·기관의 대응

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

이용자 대응 방법

Verify notices through official channels, avoid links in unexpected messages, do not provide credentials, and review credit reports and statements.

정보 출처

  1. Sample consumer notice filed with California AG (Hims & Hers, Inc., posted 04/02/2026)California Department of Justice, Office of the Attorney General · 2026-11-09
  2. California AG data breach report: Hims & Hers, Inc. (posted 04/02/2026)California Department of Justice, Office of the Attorney General · 2026-11-09
  3. Data breach notice to consumers (2026-04-02)Office of the Vermont Attorney General · 2026-11-09

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