概述
The figure counts email addresses, not people. A maximum of approximately 380 contracting companies remains under review. Other membership fields vary by customer company. The shared-environment subtotal was corrected to 2,842,400; overlapping categories must not be summed again. A maximum of approximately 7.13 million fraudulent emails sent is a different metric. Do not add this root-event scope to SEGA-specific impacts.
时间线
- 发生
- 发现
- 披露
Initial public notice and initial authority reports.
All services were suspended.
Third report and corrected, deduplicated scope published.
组织应对措施
All platform services were suspended on October 31. Arara engaged specialists, contacted customers and notified police and data-protection authorities. Restart depends on safety checks and resetting customer authentication.
用户应对建议
Be alert to impersonation messages. If card details were entered in a fraudulent site, contact the card issuer.
信息来源
- 「アララメッセージ」への不正アクセスに関するお詫びと今後の対応についてアララ株式会社 · 2026-11-09
- アララメッセージへの不正アクセスに関するお知らせアララ株式会社 · 2026-11-09