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Hims & Hers: customer-service tickets accessed on third-party platform

Between February 4 and 7, 2026, support tickets on a third-party customer-service platform were accessed or acquired without authorisation; they included names and medical information.

最后更新: 2026-11-09

此内容以 English 显示。

概述

Detected February 5. Medical records and provider communications were not affected. The filing cites 13 Vermont residents; no total is given.

时间线

  1. 发生
  2. 发现
  3. 披露
  4. Access period began.

  5. Suspicious activity detected.

组织应对措施

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

用户应对建议

Verify notices through official channels, avoid links in unexpected messages, do not provide credentials, and review credit reports and statements.

信息来源

  1. Sample consumer notice filed with California AG (Hims & Hers, Inc., posted 04/02/2026)California Department of Justice, Office of the Attorney General · 2026-11-09
  2. California AG data breach report: Hims & Hers, Inc. (posted 04/02/2026)California Department of Justice, Office of the Attorney General · 2026-11-09
  3. Data breach notice to consumers (2026-04-02)Office of the Vermont Attorney General · 2026-11-09

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