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White Essence: reservation-site vulnerability led to exfiltration of about 1.05 million accounts’ data

Unauthorized access to reservation/core systems confirmed Aug 5, 2026; systems paused with first notice Aug 12. Oct 5 follow-up confirmed a reservation-site program vulnerability was abused to reach the core system and exfiltrate data on about 1.05 million accounts (customers, clinic affiliates, HQ staff).

最后更新: 2026-11-09

此内容以 English 显示。

概述

“About 1.05 million accounts” → count blank. Fields vary: name, address, phone, email, DOB, sex, workplace, login ID, encrypted password, service notes, internal IDs. Bank accounts and customer images out of scope.

时间线

  1. 发生
  2. 发现
  3. 披露

组织应对措施

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

用户应对建议

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

信息来源

  1. 不正アクセスによる個人情報の漏えいに関するお詫びとお知らせホワイトエッセンス株式会社 · 2026-11-09
  2. 弊社システムへの不正アクセスに伴う予約サイトおよびシステム一時停止のお知らせホワイトエッセンス株式会社 · 2026-11-09

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