已確認

Subway Japan: newsletter member data leaked via Arara breach (up to 1,107,494)

Subway Japan first said on October 29 its customers were not affected, disclosed a possible leak on November 2, and confirmed it on November 5.

最後更新: 2026-11-09

此內容以 English 顯示。

概述

"Up to 1,107,494" records (count blank): email addresses, attributes such as birth date, gender, occupation and area, and legacy data of the Subway Club prepaid card discontinued in August 2023 (number, balance then, usage history) that remained in the external system. No credit-card data is held. This stems from the Arara email-platform intrusion (recorded separately); the figure is a subset of the vendor scope and must not be added to it.

時間軸

  1. 發生
  2. 發現
  3. 公布
  4. Possible leak disclosed.

  5. Leak confirmed.

組織應對措施

Per the notice, the organisation investigated and contained the incident, notified individuals and offered monitoring or protective resources.

使用者應對建議

Be wary of emails, SMS or calls impersonating the organisation; do not open links or attachments or enter passwords or card details. Change reused passwords on other services.

資訊來源

  1. 【重要】外部メール配信システムへの不正アクセスに伴う個人情報等の流出に関するお詫びとご報告(第3報)サブウェイ(WATAMI FAST CASUAL MANAGEMENT) · 2026-11-09
  2. 【重要】外部メールマガジン配信システムへの不正アクセスに関するお詫びとご報告(第2報)サブウェイ(WATAMI FAST CASUAL MANAGEMENT) · 2026-11-09

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arara-message-platform-breach-2026

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