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Asoview discloses 15,821,184 member records exposed through Arara

An attack on email-service provider Arara exposed 15,821,184 Asoview member records. This is a record count and must not be added to the provider-wide total as a separate population.

最后更新: 2026-11-09

此内容以 English 显示。

概述

Affected fields included email addresses, member IDs/numbers, names, sex, dates of birth, registration/login dates, contacts and ticket purchase/use details. Passwords and credit cards were not entrusted to Arara and were excluded. This is separate from the May satsuki incident. A November 6 addition confirms all affected people were emailed by 19:00 JST on November 5, superseding older text saying identification was pending.

时间线

  1. 发生
  2. 发现
  3. 披露
  4. Vendor report received; email delivery stopped and credentials invalidated.

  5. Member-record exposure disclosed.

  6. Update confirms notifications completed by 19:00 JST on November 5.

组织应对措施

After receiving the report on November 2, the company stopped email delivery and invalidated console passwords/API keys. It disclosed the event November 3 and notified affected individuals by November 5.

用户应对建议

Check notices through the organisation’s genuine contact channels. Do not enter credentials or payment details through links in unexpected messages.

信息来源

  1. アララメッセージ委託先事件と11月6日更新アソビュー · 2026-11-09

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